Cancellation Policy
TRUE CLIENT PRO, INC. CANCELLATION POLICY
Last Updated: Feb 14th 2025
True Client Pro, Inc. (“TCP,” “we,” “us,” or “our”) maintains a strict No Refund and No Charge Dispute Policy for all subscription plans. By using our services, you acknowledge and agree to the following terms.
1. NO REFUND POLICY & CHARGE DISPUTES
All payments to True Client Pro, Inc. are final and non-refundable.
No refunds, credits, or prorated adjustments will be issued for:
Partial use of the service.
Service dissatisfaction.
Early termination of the subscription period.
By subscribing to True Client Pro, you waive your right to dispute charges with your credit card company or payment provider.
Chargebacks initiated by customers will result in immediate account suspension and a $100 dispute-handling fee.
TCP reserves the right to pursue legal action for fraudulent charge disputes, including seeking damages and attorney fees.
2. SUBSCRIPTION CANCELLATION & AUTOMATIC RENEWALS
2.1 Cancellation Policy
Users may cancel their subscription at any time by logging into their account settings and selecting “Cancel Subscription.”
Cancellations take effect at the end of the current billing cycle, and users retain access until then.
Annual plans that are canceled early will be subject to a 25% cancellation fee on the remaining balance.
2.2 Automatic Renewals
All subscriptions automatically renew at the end of each billing period.
Customers must provide affirmative consent to automatic renewal at the time of sign-up.
Renewal notices for annual plans will be sent 15-30 days before renewal.
3. DATA DELETION AFTER CANCELLATION
Upon cancellation, user data is retained for 30 days before permanent deletion.
Customers are responsible for exporting any data before their subscription ends.
4. GOVERNING LAW & DISPUTE RESOLUTION
This Cancellation Policy is governed by New York law.
Any disputes shall be resolved through binding arbitration under the AAA Rules.
Customers agree to waive their right to class-action lawsuits.
Chargeback disputes will be handled according to TCP’s internal dispute resolution process.
5. LEGAL HUB
For your convenience, we have consolidated all legal documents in one central location.
📌 Legal Documents Hub: trueclientpro.com/legal
All policies are legally binding and govern the use of True Client Pro’s services.
6. CONTACT US
For cancellation assistance, email hello@trueclientpro.com.
By using TCP’s services, you agree to this Cancellation Policy.