Privacy Policy
TRUE CLIENT PRO, INC. PRIVACY POLICY & DATA POLICY
Last Updated: Feb 14th 2025
True Client Pro, Inc. (“TCP,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. By using our website (https://trueclientpro.com) and services, you consent to this Privacy Policy. The version of this policy posted on our website is always the most current and binding, even if no separate email notification has been sent.
1. INFORMATION WE COLLECT
1.1 Personal Data
We may collect the following personal data when you interact with our website or services:
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Name, email address, phone number, and business details.
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Payment and billing information processed securely by third-party providers (e.g., Stripe, Square).
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Customer account details, including login credentials and preferences.
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Event details and client information you input into the platform.
1.2 Automatically Collected Data
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IP address, device information, and browser type.
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Cookies and tracking technologies (see [Cookie & AI Data Policy] below).
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Usage analytics to improve service performance.
IP address, device information, and browser type.
Cookies and tracking technologies (see [Cookie & AI Data Policy] below).
Usage analytics to improve service performance.
1.3 Third-Party Data Sources
We may receive data from:
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Social media logins (e.g., Google, Facebook).
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Third-party integrations (e.g., Zapier, CRMs).
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Payment processors for transaction verification.
2. HOW WE USE YOUR DATA
We use your data to:
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Provide and personalize our services.
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Process payments and manage subscriptions.
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Improve website performance and customer experience.
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Comply with legal obligations and prevent fraud.
We do not sell your personal data to third parties.
3. DATA RETENTION & DELETION
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Personal data is retained as long as your account is active.
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Upon account cancellation, data is retained for 30 days before permanent deletion.
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Customers may request data export before cancellation but may not opt-out of data collection as it is essential to provide our services.
Personal data is retained as long as your account is active.
Upon account cancellation, data is retained for 30 days before permanent deletion.
Customers may request data export before cancellation but may not opt-out of data collection as it is essential to provide our services.
4. SHARING YOUR INFORMATION
We may share data with:
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Third-party payment processors (e.g., Stripe, Square).
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Service providers (e.g., hosting, analytics, email services).
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Legal authorities if required by law or legal process.
5. COOKIES, TRACKING & AI DATA POLICY
TCP uses cookies and AI-powered analytics tools for essential functions, performance tracking, and service improvements. Users cannot opt out of data collection as it is essential for platform functionality.
5.1 How We Use Cookies & Tracking Technologies
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To remember user preferences and session history.
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To enhance security and detect fraudulent activities.
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For internal analytics to improve TCP’s performance.
To remember user preferences and session history.
To enhance security and detect fraudulent activities.
For internal analytics to improve TCP’s performance.
5.2 AI & Machine Learning Processing
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We may use AI-based tools to analyze user behavior and enhance customer experience.
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AI-generated recommendations are based on aggregated data but do not make legally binding decisions.
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No biometric data or facial recognition is collected.
We may use AI-based tools to analyze user behavior and enhance customer experience.
AI-generated recommendations are based on aggregated data but do not make legally binding decisions.
No biometric data or facial recognition is collected.
5.3 Third-Party Tracking & Compliance
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We use third-party tools for analytics (e.g., Google Analytics, Meta Pixel, CRM integrations).
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All third-party partners comply with industry-standard security certifications (SOC 2, ISO 27001, GDPR).
We use third-party tools for analytics (e.g., Google Analytics, Meta Pixel, CRM integrations).
All third-party partners comply with industry-standard security certifications (SOC 2, ISO 27001, GDPR).
6. YOUR RIGHTS & LEGAL COMPLIANCE
6.1 Data Requests & Account Control
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Users may request access to their stored data.
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Account deletion permanently removes personal data after 30 days.
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Opt-out of marketing emails is available, but core service data collection is required.
Users may request access to their stored data.
Account deletion permanently removes personal data after 30 days.
Opt-out of marketing emails is available, but core service data collection is required.
6.2 Governing Law & Legal Protections
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This Privacy Policy complies with U.S. (CCPA), EU (GDPR), and international data regulations.
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Any disputes shall be governed by the laws of New York, USA.
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Competitors may not use or analyze this Privacy Policy for benchmarking, and unauthorized use will be subject to legal action.
This Privacy Policy complies with U.S. (CCPA), EU (GDPR), and international data regulations.
Any disputes shall be governed by the laws of New York, USA.
Competitors may not use or analyze this Privacy Policy for benchmarking, and unauthorized use will be subject to legal action.
7. SECURITY MEASURES
We implement SSL encryption, secure authentication, and regular security audits to protect user data. TCP is not responsible for third-party security breaches beyond our control.
8. CONTACT US
For privacy-related concerns, email us at hello@trueclientpro.com.
By using TCP’s services, you agree to this Privacy & Data Polic.